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<h1>Report a Maintenance Issue</h1>
<p>We understand that things can occasionally go wrong in your property, and our priority is to get them resolved quickly and efficiently. Please complete the form below to report any maintenance or repair issue — the more detail you can provide, the faster we can help.</p>

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<h3><strong>Before You Submit A Request:</strong></h3>
<p class="normal">Check whether the issue is something you can safely resolve yourself (e.g. replacing a light bulb, resetting a trip switch, bleeding a radiator).</p>
<p class="normal">If it’s an emergency (e.g. gas leak, serious water leak, no heating in winter, or property not secure), please call our Emergency Line: 07494805723 immediately.</p>
<p class="normal">For non-urgent matters, we’ll aim to respond within 24–48 hours during working days.</p>

Contact form

<h2>Maintenance Request Form Sections:</h2>
<p>Send us a message and we'll get back to you as soon as we can.</p>

name

Property Address

House/Flat/Room Number

phone

email

Issue Details

Plumbing

Heating

Electrical

Appliances

Structure

Locks/Windows/Doors

General

Other

Urgency Level

Routine (minor or non-urgent repair)

Urgent (affecting comfort or essential facilities)

Emergency (risk to safety or property)

Access Permission

I give permission for a contractor to enter the property with keys if I’m not home.

I DO NOT give permission for a contractor to enter the property with keys if I’m not home.

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EssexPropHub.co.uk

EssexPropHub connects tenants and landlords across Colchester & Essex, offering stress-free lettings, tailored property management, and trusted local expertise.